Return, Exchange, and Refund Policy

At beimis.com, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help. Please review our return, exchange, and refund policy outlined below:

1. Eligibility for Returns and Exchanges:
- We accept returns and exchanges within 30 days of the original purchase date.
- To be eligible for a return or exchange, the item must be unused, unworn, and in the same condition as received. It must also be in the original packaging with any tags attached.

2. Return and Exchange Process:
- To initiate a return or exchange, please contact our customer service team at contact@beimis.com with your order number and reason for return or exchange.
- Once your request is approved, we will provide you with a return shipping label (for domestic orders within the United States) or instructions on how to return the item(s).
- Please securely package the item(s) and affix the provided return shipping label (if applicable). For international returns, customers are responsible for return shipping costs.

3. Refund Process:
- Upon receipt of the returned item(s) and verification of their condition, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned item(s).
- Please note that shipping fees are non-refundable, and the cost of return shipping may be deducted from your refund for international orders.

4. Exchange Process:
- If you wish to exchange an item for a different size, color, or style, please indicate your preference when contacting us for a return authorization.
- Once we receive the returned item(s) and confirm eligibility, we will process the exchange and ship the replacement item(s) to you. Any price difference between the exchanged items may be refunded or charged accordingly.

5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the item and packaging. We will work with you to arrange a replacement or refund as appropriate, including covering return shipping costs.

6. Contact Us:
- If you have any questions or concerns regarding our return, exchange, and refund policy, please reach out to our customer service team at contact@beimis.com. We are here to assist you and ensure a positive shopping experience.

By making a purchase on beimis.com, you agree to abide by the terms and conditions of our return, exchange, and refund policy.